How can we help?

Use the "Get Started Free" button to fill in your hospital details and create a Medical Director account. Most hospitals are set up and reviewed within a business day.

Yes — request a live demo and one of our product specialists will walk you through the full platform, tailored to your hospital type and size.

Most hospitals are fully operational within 24-72 hours of sign-up, including staff training and data migration support from our team.

Pricing depends on your hospital's size, number of branches, and which modules you need. Request a demo or contact our sales team for a quote tailored to your hospital.

Yes. Vitrae HMS supports mixed billing — cash, card, and insurance/HMO claims — often within the same patient visit.

Yes, your subscription plan can be upgraded as your hospital grows — for example, adding branches or additional modules.

Vitrae HMS uses role-based access control, strict separation of data between hospitals, encryption in transit, and full audit trails for sensitive records. See our Security page for more detail.

Yes — our implementation team helps hospitals migrate existing patient and administrative data as part of onboarding, at no extra cost.

Vitrae HMS is built with variable connectivity in mind, common across the markets we serve. If you have specific connectivity concerns, mention them during your demo and we'll walk through how the platform handles them.

Yes — one subscription supports unlimited branches, with a shared patient record and centralized reporting across every location.

Vitrae HMS uses fine-grained, role-based permissions for doctors, nurses, receptionists, pharmacists, lab technicians, HR, finance, and administrative staff, so each person sees only what's relevant to their role.

You can reach our team via the WhatsApp button on this site, or by emailing hello@vitrae.health. Existing customers also have in-app support options.