Security

Built to protect patient data

Hospitals trust us with some of the most sensitive data there is. Here's how Vitrae HMS is built to protect it.

Hospital Data Separation

Every hospital's data is kept completely separate. One hospital can never see or query another's patients, staff, or records.

Role-Based Access Control

Fine-grained permissions down to individual actions — a receptionist, doctor, and finance officer each see only what's relevant to their role.

Multi-Factor Authentication

Optional MFA for staff accounts, adding a second layer of protection beyond passwords for sensitive roles.

Full Audit Trails

Every access to and change on a patient or financial record is logged, so hospitals can answer "who did what, and when" with confidence.

Encryption in Transit

All traffic between your browser and Vitrae HMS is encrypted using industry-standard HTTPS/TLS.

Session & Access Controls

Secure sign-in with session management, login history, and the ability for hospital admins to deactivate staff access immediately when needed.

Compliance approach

We design our access controls, audit logging, and data handling practices with the data protection frameworks across our markets in mind — including Nigeria's NDPA, South Africa's POPIA, Kenya's Data Protection Act, and Ghana's Data Protection Act. See our Privacy Policy for details on how we handle personal and patient data.

Have a security question?

If you've found a potential vulnerability or have a question about our security practices, reach out directly.

hello@vitrae.health